Messages go straight to the founder and are answered personally within one business day. Send one below, or email [email protected] directly, or [email protected] for anything about your data.
| For | |
|---|---|
| Your account, billing, a bug, feedback on a score or a document | [email protected] |
| Your personal data: a copy, a correction, deletion or a privacy question | [email protected] |
Within one business day. Every message is read and answered by Hillel Lithwick, the founder, not a ticket queue.
In Settings, press "Cancel or change plan". Your plan moves to free at the end of the period you have paid for, and your account, CV and saved roles stay as they are.
Every alert email has an unsubscribe link at the bottom that works without signing in. You can also turn alerts off, or switch them to weekly, on your Profile.
In Settings, press "Delete my account". Everything is permanently removed after a seven-day grace period, and signing in during that week cancels the deletion. You can also email the privacy address in the table above and we will start the same process.
Email the privacy address in the table above first, and we will respond within 30 days. If that does not resolve it, you can complain to the Office of the Australian Information Commissioner. How to make a privacy complaint (OAIC).
More on how your information is stored and used is in the Privacy Policy, and plans and limits are in the Terms.